Contact

Which part of your setup needs clarity?

Tell us about the software question, intended broker or strategy workflow you want to discuss.

A software enquiry form beside a strategy workflow diagram

A useful first message

Tell us whether you are planning a new configuration or asking about an existing workspace. The intended market, broker and number of strategies help us identify relevant features and limitations. A short description of the rules is useful, but please do not send passwords, account access details or financial documents. We will respond with the next practical question or explain when the requested connection falls outside our current scope.

Details that help us respond

Share only information relevant to the software conversation.

  • The type of setup you are considering
  • Your intended broker, if known
  • The number of strategies to review
  • The feature or limitation you are asking about
  • A suitable way to contact you

Reach Blackpavers in Port Elizabeth

Our address is 42 Main Road, Port Elizabeth 6001, South Africa. Email hello@blackpavers.com or call +27 41 555 0186 from Monday to Friday, 09:00 to 17:00. Messages sent through the contact form go to the same team. We discuss software setup and feature scope; we cannot assess an individual's finances or recommend a trading decision.

hello@blackpavers.com
+27 41 555 0186

Monday to Friday
09:00–17:00
Saturday and Sunday
Closed

What happens after you write

We read your description and identify whether the request concerns configuration, testing, a supported connection or monitoring. If further detail is needed, we ask a focused follow-up question before discussing scope or a plan. We do not need trading account credentials to have an initial conversation. After the form is submitted, you will see a confirmation page; keep a copy of your message for your own records.

A few boundaries before you send

MythA message opens a trading account

FactContacting Blackpavers only starts a software conversation. Broker accounts and their terms are handled by the broker.

MythYou must send login details for an estimate

FactWe can discuss setup scope without credentials. Never include passwords or access tokens in the contact form.

MythThe first reply approves a strategy

FactOur reply addresses tool capabilities and next steps. It is not an assessment of the strategy's suitability or future behaviour.

Prefer to review the terms first?

The pricing page separates plan features from broker and market data costs.

Review pricing
Reviewing a broker integration question and connection settings